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How okselot Handles Your Personal Data

We collect only what we need to run your account — your contact details, wallet identifiers for DANA, OVO or GoPay, and your session activity.

Account data onlyDANA, OVO, GoPay wallet privacyYour right to access your dataClear deletion pathIndonesia-region scope
okselot How okselot Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Account Storage

Account credentials and wallet references are stored with encryption. Your DANA, OVO or GoPay identifiers are never held in plain text and are separated from your session activity logs.

Cookie Controls in Your Browser

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can block or delete cookies via your mobile or desktop browser settings without affecting your account balance.

Data Retention and Deletion

We keep account records while your account is active and for a limited period after closure, as required for transaction dispute purposes. Once that period passes, personal identifiers are deleted from active databases.

Who Handles Your Request

Privacy requests go to a dedicated account team — not a general helpdesk queue. We aim to acknowledge your request and confirm the next step, whether that is access, correction or deletion.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Email Privacy Request Send a written data request to our support email. Include your registered account email and the wallet type — DANA, OVO or GoPay — linked to your account so we can verify identity before acting.
Live Chat on Site Open the chat widget on any page to reach our support team. For privacy matters, select the account topic so your message reaches the right team member without delay.
Account Settings Path Log in, go to Account Settings, then select Privacy and Data. From there you can view stored details, update your contact data or submit a deletion request directly through your account dashboard.

Common Questions About Your Privacy on okselot

If you have a specific question about how your data is stored or used, the answers below cover the situations we hear about most. For anything not listed here, reach us via live chat or the email path described above.

We store your name, email, phone number and the wallet type you register — DANA, OVO or GoPay. Session logs like IP address and device type are also recorded for account security purposes.

Yes. Log in, go to Account Settings then Privacy and Data, or send an email request with your registered details. We verify your identity first, then provide the data in a readable format.

Submit a deletion request through Account Settings or by email. After we verify your identity, we remove personal identifiers from active systems. Transaction records may be retained briefly for dispute resolution as required.

We share only the minimum payment reference data needed for your transaction to clear. We do not sell wallet details to advertisers or unrelated third parties under any circumstances.

Cookies remember your login session and your preferred wallet setting. You can clear or block them in your browser settings at any time. Doing so will not delete your account or affect your balance.

Yes. The same data handling rules apply regardless of where in Indonesia you connect from. Access and data processing are subject to local law and available only in eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.